Privacy Policy

Last Updated: February 24, 2026

1. Introduction

Drawbridge Marketing respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Personal Data:

  • Name, email address, phone number, and business name
  • Business information from intake forms
  • Website URLs and social media profile information
  • Payment and billing information

Automatically Collected Data:

  • IP address, browser type, and operating system
  • Pages visited and time spent on site
  • Referring website addresses
  • Device information and geolocation data

3. How We Use Your Information

  • Provide, operate, and maintain services
  • Process transactions and send related information
  • Respond to inquiries and provide customer support
  • Send marketing communications (with consent)
  • Improve website and services based on usage patterns
  • Comply with legal obligations and protect rights

4. Cookies and Tracking Technologies

We use Google Analytics, Hotjar, and Tidio to improve our services. You can instruct your browser to refuse cookies, though this may limit website functionality.

5. Information Sharing and Disclosure

Information may be shared with service providers, during business transfers, when legally required, or with explicit consent. We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

Personal information is retained only as necessary. Contact form submissions and client data are typically kept for the duration of the business relationship plus 7 years for legal compliance.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restrictions on processing
  • Request data portability
  • Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this privacy policy, please contact us:

Drawbridge Marketing
Email: info@drawbridgemarketing.com
Phone: (253) 797-9684
Location: Bonney Lake, WA